Troubleshooting cloud solutions Course

1 hour, 13 minutes

Syllabus

Troubleshooting methodology

Video - 00:08:00

As we begin the chapter on troubleshooting cloud problems, it is useful to begin with a discussion of methodology. This methodology can be used to assist you in performing the appropriate actions during the troubleshooting process.
Troubleshooting deployment

Video - 00:07:00

Deployment is the first task taken in a cloud implementation and is the first task in which troubleshooting may be required. This episode explains common problems that occur during deployment.
Troubleshooting capacity

Video - 00:08:00

To use cloud services effectively, enough capacity must be available. This episode provides guidelines for troubleshooting common capacity problems.
Troubleshooting automation and orchestration

Video - 00:07:00

When building automation and orchestration solutions, it is important to understand the supporting architecture on which they operate. This episode provides guidelines to help troubleshooting automation issues.
Troubleshooting connectivity

Video - 00:10:00

In this episode, Tom troubleshoots various connectivity issues such as incorrect subnet, IP address, gateway, and routing, DNS errors, QoS issues, misconfigurations, and latency, as well as network tool outputs and how to interpret them.
Network troubleshooting (Lab)

Video - 00:12:00

In this lab, Tom walks you through how to troubleshoot a network and use network tools to pin down the problem.
Troubleshooting security

Video - 00:09:00

When users cannot authenticate or proper security is not implemented, the cloud administrator must understand how to troubleshoot security. This final episode explains the common security issues that occur in cloud implementations.
Disaster recovery

Video - 00:07:00

Disaster recovery (DR) is crucial and can often be overlooked by systems administrators. Tom talks about what DR looks like in the cloud and to respond when a system fails.
Troubleshoot a capacity problem (Lab)

Video - 00:05:00

In this lab, Tom shows you how to troubleshoot a specific cloud problem: capacity. If your cloud solution requires the ability the quickly scale up and down to accommodate fluctuating capacity, this lab will help you quickly determine the problem and fix it.

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  • 190+ role-guided learning paths and assessments (e.g., Incident Response)
  • 100s of hands-on labs in cloud-hosted cyber ranges
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  • Custom certification practice exams (e.g., CISSP, CISA)
  • Optional upgrade: Guarantee team certification with live boot camps

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