Jim Chilton is a seasoned technology and business executive with an extensive background and deep expertise in technology optimization from technical product engineering to business systems management, process management, cybersecurity and customer support. As General Manager of Infosec, Jim leads a trusted cybersecurity education company that equips organizations and individuals with the skills and confidence to outsmart cybercrime. In addition to his role leading Infosec, Jim serves as EVP and Chief Information Officer for Cengage Group, which he joined in 2017. In this role, he is responsible for leading all internal business systems in addition to system infrastructure, cybersecurity and compliance, architecture and portfolio management. As part of his role, Jim led a comprehensive assessment and transformation of the Global Technology Solutions team – its culture, people, processes and technology – to develop best practices, improve operations and foster innovation that drive business growth.
Principal Cybersecurity Advisor
Keatron Evans is a cybersecurity and workforce development expert with over 17 years of experience in penetration testing, incident response and information security management for federal agencies and Fortune 500 organizations. He is Principal Cybersecurity Advisor at Infosec, where he empowers the human side of cybersecurity with cyber knowledge and skills to outsmart cybercrime. Keatron is an established researcher, instructor and speaker — and lead author of the best-selling book, Chained Exploits: Advanced Hacking Attacks from Start to Finish. He regularly speaks at major industry events like RSA and serves as a cybersecurity subject matter expert for major media outlets like CNN, Fox News, Information Security Magazine and more. Keatron holds a Bachelor of Science in Business Information Systems and dozens of cybersecurity certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Cloud Security Professional (CCSP) and Licensed Penetration Tester (LTP). When not teaching, speaking or managing his incident response business, KM Cyber Security LLC, Keatron enjoys practicing various martial arts styles, playing piano and bass guitar, and spending time with his family.
Vice President of Client Success
Vince Formanek is a sales and client success leader with over 20 years of experience creating, growing and coaching teams. Vince leads the client success team at Infosec, focusing on bringing value to customers, increasing customer retention and expanding contract value. Previously, Vince oversaw sales teams at Getty Images that drove the adoption of SaaS products and committed revenue. He joined Infosec in 2018, where he has grown the client success team from two to 19 personnel — and increased customer retention rates from 68% to 91%. Vince holds a Bachelor of Science in Business Administration from the University of Illinois. He lives in Madison, where he spends weekends watching his three children play hockey and soccer.
Director Customer Experience
Scott Fredrickson is a customer experience and education expert with over 23 years of experience in the IT and cybersecurity education industry. As director customer experience at Infosec, he leads the company’s support and implementation strategy and teams. Previously, Scott was director of training operations at QuickStart Intelligence where he led the support and fulfillment operations in seven offices across three states. He joined the Infosec team in 2014 to drive the company’s transition from in-person to online training delivery, helping grow the share of online enrollments from 14% to 70%. Scott is an awarded career military retiree, and a Forrester Certified Customer Experience Professional.
Chief Financial Officer
John Haushalter is CFO at Infosec, where he leads the company’s finance, accounting, legal and human resources teams. Previously, John worked in a variety of roles at Shopbop, a subsidiary of Amazon.com. Most recently he was senior finance manager with additional responsibilities overseeing business intelligence and Shopbop’s merchandising initiatives on Amazon. Prior to Shopbop, he was an equity research associate at Baird. John has a Master of Business Administration from Kellogg School of Business and an undergraduate degree from Wharton School of the University of Pennsylvania.
Head of Americas Sales
Jarrod Mayes is a seasoned sales leader and longtime Infosec employee. Jarrod joined the organization in 2014 as a sales representative and worked his way up the ranks to his current role, Head of Americas Sales. In this role, Jarrod leads teams of dozens of sales professionals to optimize sales cycles, techniques and processes. Jarrod has expertise in managing and scaling various go-to-market motions ranging from SMB to Enterprise to Sales Operations. Jarrod resides in the Madison, WI, area and spends his free time perfecting his barbecuing skills and trying to keep his toddler out of mischief.
Vice President of Marketing
Liz Wannemacher is a passionate marketing leader focused on education, training and talent solutions that have the power to transform lives. With 25+ years of experience in Higher Ed and IT training organizations, Liz is excited to be Infosec’s Vice President of Marketing. In this role, Liz aims to accelerate growth while fostering the development of a world-class marketing team. Liz holds a University of Missouri-Columbia Journalism degree and a Master’s Certification in eLearning and Instructional Design from the University of Illinois. Liz resides in Chicago with her family, and in her free time, you might find her on the pool deck cheering on her children, walking her dog Patsy Cline (although not after midnight) or at Wrigley Field.
Chief Technology Officer
Jason Swafford is a dynamic technology and business executive with over 20 years of experience leading high-growth technology and engineering teams. As the Chief Technology Officer at Infosec, Jason oversees the company’s software engineering and product organization to accelerate platform innovation, execute Infosec’s go-to-market strategy and deliver customer value. Before this role, Jason served as the Senior Vice President of Technology at Cengage Learning. Philosophically, he believes in authenticity, virtuosity, and teamwork. He thinks anything can be done when intentions are good and missions are aligned, so he works to empower everyone around him every day. Jason grew up in Dearborn, Michigan and has been passionate about education, business, and sports his entire life. Jason holds a Psychology degree from Central Michigan University.