Course

Stage 7 - Follow Up/Lessons Learned

The dust has settled, and the incident is over. In this phase, we deal with assessing our process and looking for ways to improve.
13 minutes 3 videos
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Course description

This course deals with how to effectively assess how well the team responded. It also looks at implementing needed improvements and how to ingest feedback from the rest of the organization or even outside organizations.

Syllabus

Feedback from Other Teams in the Organization

Video - 00:04:00
The often-overlooked area of how to ingest feedback from the entire organization and roll it into the IR processes.
Implementing Improvements

Video - 00:03:00
This session talks about how to properly weave improvements into the process without being too disruptive.
Assessing the Team and Processes’ Effectiveness

Video - 00:05:00
This video is the first in a series about checking the overall response effectiveness and looking for improvement ideas.

Meet the author

Keatron Evans is a cybersecurity and workforce development expert with over 17 years of experience in penetration testing, incident response and information security management for federal agencies and Fortune 500 organizations. He is VP of Portfolio and Product Strategy at Infosec, where he empowers the human side of cybersecurity with cyber knowledge and skills to outsmart cybercrime. Keatron is an established researcher, instructor and speaker — and lead author of the best-selling book, Chained Exploits: Advanced Hacking Attacks from Start to Finish. He regularly speaks at major industry events like RSA and serves as a cybersecurity subject matter expert for major media outlets like CNN, Fox News, Information Security Magazine and more.

Keatron holds a Bachelor of Science in Business Information Systems and dozens of cybersecurity certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Cloud Security Professional (CCSP) and Licensed Penetration Tester (LTP). When not teaching, speaking or managing his incident response business, KM Cyber Security LLC, Keatron enjoys practicing various martial arts styles, playing piano and bass guitar, and spending time with his family.

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