Stage 7 - Follow Up/Lessons Learned Course

The dust has settled, and the incident is over. In this phase, we deal with assessing our process and looking for ways to improve.

13 minutes

Course description

This course deals with how to effectively assess how well the team responded. It also looks at implementing needed improvements and how to ingest feedback from the rest of the organization or even outside organizations.

Syllabus

Feedback from Other Teams in the Organization

Video - 00:04:00
The often-overlooked area of how to ingest feedback from the entire organization and roll it into the IR processes.
Implementing Improvements

Video - 00:03:00
This session talks about how to properly weave improvements into the process without being too disruptive.
Assessing the Team and Processes’ Effectiveness

Video - 00:05:00
This video is the first in a series about checking the overall response effectiveness and looking for improvement ideas.

Meet the author

Keatron Evans

Keatron Evans is at the forefront of AI-driven cybersecurity innovation. As VP of Portfolio Product and AI Strategy at Infosec, he leads the development of cutting-edge solutions that are redefining industry standards. Keatron is a sought-after speaker at major industry events like the RSA Conference and a trusted expert for media outlets, including CNN and Fox News. 

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