Stage 7 - Follow Up/Lessons Learned Course

The dust has settled, and the incident is over. In this phase, we deal with assessing our process and looking for ways to improve.

13 minutes

Course description

This course deals with how to effectively assess how well the team responded. It also looks at implementing needed improvements and how to ingest feedback from the rest of the organization or even outside organizations.

Syllabus

Feedback from Other Teams in the Organization

Video - 00:04:00
The often-overlooked area of how to ingest feedback from the entire organization and roll it into the IR processes.
Implementing Improvements

Video - 00:03:00
This session talks about how to properly weave improvements into the process without being too disruptive.
Assessing the Team and Processes’ Effectiveness

Video - 00:05:00
This video is the first in a series about checking the overall response effectiveness and looking for improvement ideas.

Meet the author

Keatron Evans

Keatron is a highly experienced cybersecurity expert and VP of Portfolio and Product Strategy at Infosec with a wealth of expertise. Keatron is a respected author, instructor and speaker who holds numerous cybersecurity certifications and regularly contributes as a subject matter expert for major media outlets.

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