Printers and Multifunction Devices

Take a closer look at the world of printers with this course covering inkjet, thermal, impact and laser printers, printer installation and troubleshooting, 3D printing and more.


  • Laser Printers Video — 00:12:38
    • This episode details the processes and components for techs to maintain and service in all sorts of laser printers.

  • Inkjet Printers Video — 00:07:54
    • Techs need to understand how inkjets work for maintenance and troubleshooting, and this episode covers all the components and processes involved.

  • Impact Printers Video — 00:04:06
    • Mike describes the pieces and processes involved in taking care of impact printers.

  • Thermal Printers Video — 00:03:36
    • Mike describes the features of thermal printers and what techs need to know to maintain and service the machines.

  • Installing a Local Printer Video — 00:13:55
    • Installing a local printer is a bread-and-butter task for techs, and this episode describes the installation process using the Printers & Scanners section of the Settings app in Windows.

  • Sharing Printers Video — 00:08:27
    • This episode looks at printer sharing and security options in Windows, so techs can set up, maintain, and remove shared printers.

  • Installing Wireless and Cloud Printers Video — 00:10:19
    • This episode looks at manual and automatic setup options (through WPS), plus how to connect a printer for cloud-based printing.

  • Troubleshooting Printers Video — 00:10:36
    • This episode covers a lot of printer issues such as permissions, connectivity (physical/wireless and configuration errors) and mechanical issues.

  • 3D Printing Video — 00:07:12
    • This episode explores the concepts in 3D printing and provides examples of software for controlling the printer output.


Course description

Despite what some say, print isn’t dead. And an A+ technician is going to encounter their fair share of printers. In this course, you’ll take a closer look at the world of printers and multifunction devices: laser, inkjet, impact and thermal printers, ins

Meet the author

Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.

Associated NICE Work Roles

All Infosec training maps directly to the NICE Workforce Framework for Cybersecurity to guide you from beginner to expert across 52 Work Roles.

  • All-Source Analyst
  • Mission Assessment Specialist
  • Exploitation Analyst

You're in good company


We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

Caleb Yankus


This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

Daniel Simpson


We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

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Plans & pricing

  • Infosec Skills Personal

    $299 / year

    • 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
    • 100s of hands-on labs in cloud-hosted cyber ranges
    • Custom certification practice exams (e.g., CISSP, Security+)
    • Skill assessments
    • Infosec peer community support
  • Infosec Skills Teams

    $799 per license / year

    • Team administration and reporting
    • Dedicated client success manager
    • Single sign-on (SSO)
      Easily authenticate and manage your learners by connecting to any identity provider that supports the SAML 2.0 standard.
    • Integrations via API
      Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
    • 190+ role-guided learning paths and assessments (e.g., Incident Response)
    • 100s of hands-on labs in cloud-hosted cyber ranges
    • Create and assign custom learning paths
    • Custom certification practice exams (e.g., CISSP, CISA)
    • Optional upgrade: Guarantee team certification with live boot camps

Unlock 7 days of free training

  • 1,400+ hands-on courses and labs
  • Certification practice exams
  • Skill assessments

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