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Laptop features
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Portable computers use the function key (Fn) to activate alternative features. These include screen sharing, power settings, audio options, and more. The Settings app in Windows enables you to adjust a host of laptop settings (which mirror desktop setting
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Laptop hardware troubleshooting – the tools
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Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this video.
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Laptop hardware – core hardware
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Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this video.
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Laptop hardware – CPU and motherboard
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Laptops have many technician-replaceable parts. Check for online documentation before starting and proceed with caution. Mike explores laptop dissection in this video.
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Touring your laptop display
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Replacing a laptop monitor requires careful connectivity for the many internal components. Aside from the display, the laptop monitor can have a Wi-Fi antenna, webcam, touch screen sensors, and more.
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Power management
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Saving power is important, especially on mobile devices and laptops. Every CPU has a built-in feature to shut down different parts of a computer to reduce power needs. It’s up to the techs to make sure the power management settings are optimal for the use
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What is a mobile device?
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Mobile devices come in a variety of sealed forms and run mobile-specific operating systems. Devices include smartphones, tablets, wearables, e-readers, and more. OSes are Android, iOS, and a few others to a lesser extent. This video tours the common mobil
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Mobile connections
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Mobile devices connect to other devices via wired or wireless. Wired connections are used for power and data transfer. Wireless options include NFC, Bluetooth, infrared, or 802.11 (Wi-Fi). These connections are used for a variety of purposes, including fi
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Touring Android
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Android devices are very customizable. The Google Play store offers shopping options for new applications (apps). Google accounts are mandatory. This video explores features specific to Android devices.
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Touring iOS
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iOS devices use a lot of gestures for accessing functions. The App Store offers all apps available for iOS. Settings enables you to change application permissions, account information, location services, and more.
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Virtual reality
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Virtual reality enables you to experience remote or fanciful locations via computer. Augmented reality layers virtual elements onto a camera feed of the real world, making it easier to follow navigation instructions or chase fanciful monsters.
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Maintaining mobile devices
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Mobile devices are surprisingly self-maintaining these days, but there are a few issues that come up occasionally. A big part of this is understanding the names and functions of certain settings unique to smartphones.
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Mobile devices and email
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Corporate or ISP e-mail setup requires various configuration options, such as POP or IMAP for incoming mail and SMTP for outgoing mail. S/MIME was a way to encrypt e-mail attachments. Standard Google or Apple accounts set up with a simple username and pas
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Mobile synchronization
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Synchronization keeps data up-to-date on each of your mobile devices and other connected devices. This video explores syncing to the desktop, automobile, cloud, and more.
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Mobile device security
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Mobile device security starts with a lock screen but goes beyond with multifactor authentication (MFA) and remote find, lock, and wipe. Corporate environments use mobile device management (MDM) services for even more control over mobile devices.
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Mobile security troubleshooting
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A lot of symptoms point to potential attacks on a mobile device, such as connection loss, power drain, slow data speeds, high resource utilization, and unintended connections. Others point at attacks that have already happened, such as leaked personal fil
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Mobile device troubleshooting
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Mobile devices can encounter problems ranging from unresponsive touchscreens to complete system lockout. This video explores common symptoms, such as slow performance (caused by excessive apps running) or overheating, and their solutions.
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Syllabus
Syllabus
Course description
You’ll also get a tour of the main mobile operating systems: Android and Apple’s iOS. Finally, you’ll learn how to secure and update your mobile devices, as well as how to troubleshoot them when any issue arises.
Meet the author
Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.
You're in good company
We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.
Caleb Yankus
This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.
Daniel Simpson
We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.
Infosec Skills Teams client
Plans & pricing
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Infosec Skills Personal
- 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
- 100s of hands-on labs in cloud-hosted cyber ranges
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- Skill assessments
- Infosec peer community support
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Infosec Skills Teams
- Team administration and reporting
- Dedicated client success manager
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Single sign-on (SSO)
Easily authenticate and manage your learners by connecting to any identity provider that supports the SAML 2.0 standard.
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Integrations via API
Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
- 190+ role-guided learning paths and assessments (e.g., Incident Response)
- 100s of hands-on labs in cloud-hosted cyber ranges
- Create and assign custom learning paths
- Custom certification practice exams (e.g., CISSP, CISA)
- Optional upgrade: Guarantee team certification with live boot camps
Unlock 7 days of free training
- 1,400+ hands-on courses and labs
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