Keeping the team on track

In this course, you’ll work to keep the team on track as they execute the project. Explore managing conflict, stakeholder collaboration and promoting team performance.


  • Apply emotional intelligence to promote team performance Video — 00:14:46
    • In this video, explore the factors that play into promoting team performance via emotional intelligence and related interpersonal skills.

  • Collaborate with stakeholders Video — 00:10:09
    • A look at working collaboratively, requiring constant effort and balance.

  • Address and remove impediments, obstacles and blockers Video — 00:08:03
    • Addressing the conditions that restrict the team’s productivity.

  • Lead a team Video — 00:21:20
    • How to help the team appreciate the project’s objectives, mission and goals, as well as see the value in achieving those aims.

  • Mentor relevant stakeholders Video — 00:06:11
    • Creating opportunities to share your knowledge and experience with others.

  • Manage conflict Video — 00:10:37
    • Managing conflicts properly.

  • Support team performance Video — 00:54:28
    • Exploring a few practices to determine appropriate feedback that provides the best support for the team.


Course description

Now that the project team is hard at work, the PM needs to ensure that the team stays on track. As the PM, you need to demonstrate the type of leadership that facilitates collaboration among the team and stakeholders, manages conflict, removes obstacles and supports the team’s performance. This course addresses tasks from the People domain of the PMP Exam Content Outline (ECO).

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We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

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This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

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We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

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