IT Troubleshooting Course

Prepare for trouble with this course on IT troubleshooting.

24 minutes

Course description

No matter how well-designed a system is, something is going to go wrong eventually. And that’s where you come in. In this course, you’ll explore the fundamental methodology of troubleshooting, plus common problems such as slow-running computers and low disk space.

Syllabus

Ask Me Anything About Troubleshooting Computers Part 2

Video - 00:11:00
In this episode, Scott talks about what to do when your PC is running slowly, when your internet isn't working and how to speak tech support.
Ask Me Anything About Troubleshooting Computers Part 1

Video - 00:10:00
In this episode, Scott talks about troubleshooting email, and what to do when you run low on disk space.
Troubleshooting 101

Video - 00:03:00
In this episode, Scott discusses a fundamental methodology all users can employ to troubleshoot problems.

Meet the author

Mike Meyers

Mike Meyers, affectionately called the "Alpha Geek," is the industry's leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.
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Associated NICE Work Roles

All Infosec training maps directly to the NICE Workforce Framework for Cybersecurity to guide you from beginner to expert across 52 Work Roles.

  • System Administrator
  • Technical Support Specialist
  • Cyber Defense Infrastructure Support Specialist

Plans & pricing

Infosec Skills Personal

$299 / year

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  • 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
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  • Single sign-on (SSO)
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  • 190+ role-guided learning paths and assessments (e.g., Incident Response)
  • 100s of hands-on labs in cloud-hosted cyber ranges
  • Create and assign custom learning paths
  • Custom certification practice exams (e.g., CISSP, CISA)
  • Optional upgrade: Guarantee team certification with live boot camps

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