Dealing with incidents

Dealing with incidents both large and small is an inevitable part of an organization’s operation. Explore the basic concepts related to digital forensics, how incident response plan works, and what is involved in providing business continuity.


  • CompTIA Security+ 601 e-book File
    • This brief guide includes details of the CompTIA Security+ 601 certification, the differences from the Security+ 501 certification, and links to resources for additional study.

  • Autopsy forensic browser lab handout File
    • This document contains the instructions for the autopsy forensic browser lab.

  • Incident response overview Video — 00:02:58
    • Responding to incidents in a timely and effective manner is the result of proactive planning with defined roles and responsibilities.

  • Incident Response Plans (IRPs) Video — 00:06:00
    • An IRP provides guidance on how security incidents are dealt with effectively while they are occurring. The IRP includes roles, responsibilities, a contact list and escalation procedures. IRPs should be updated periodically through lessons learned from pa

  • Threat analysis and mitigating actions Video — 00:07:39
    • Stepping through how attackers manage to compromise a system or exfiltrate data helps harden environments to prevent future incidents. This episode covers the Cyber Kill Chain, the Mitre ATT&CK Framework, the Diamond Model of Intrusion Analysis, and how S

  • Digital forensics Video — 00:12:13
    • The application of computer science to legal situations include evidence gathering is referred to as digital forensics. This episode covers e-discovery and steganography.

  • Gathering digital evidence Video — 00:09:44
    • This episode covers chain of custody, evidence order of volatility, and digital forensics tools used to acquire evidence.

  • Business continuity and alternate sites Video — 00:06:10
    • Business continuity ensures that business processes can continue despite interruptions. Continuity of operations (COOP), disaster recovery plans (DRPs), as well as hot, warm, and cold alternate sites are discussed.

  • Data backup Video — 00:09:45
    • Backing data up provides availability in the event of data deletion, corruption, or encryption through ransomware. This episode discusses backup settings such as compression and encryption, as well as full, differential, and incremental backup types.

  • Exam question review Video — 00:00:59
  • Autopsy forensic browser lab Video — 00:04:58
  • Ask me anything Video — 00:02:12
  • Security+ – Network Security and Diagnostics Lab — 00:30:00
    • A layered approach must be designed and implemented to secure a system or infrastructure. Each critical component should be individually assessed on the risks it faces. In all scenarios, for all types of systems, network security is always a crucial component. Being the backbone of communication and the carrier of sensitive and proprietary information, once compromised, it allows unauthorized parties access on a large scale.

Meet the author

At Infosec, we believe knowledge is the most powerful tool in the fight against cybercrime. We help IT and security professionals advance their careers with a full regimen of certification and skills training. We also empower all employees with security awareness training to stay cybersecure at work and home. Driven by smart people wanting to do good, Infosec educates entire organizations on how to defend themselves from cybercrime. That’s what we do every day — equipping everyone with the latest security skills so the good guys win.

Meet the author

Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.

You're in good company


We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

Caleb Yankus


This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

Daniel Simpson


We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

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