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Performance metrics
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This video teaches a student about performance metrics.
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Business case development and evaluation
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This video teaches a student about business case development and evaluation.
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Quality assurance
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This video teaches a student about quality assurance.
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Change management
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This video teaches a student about change management.
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Benefits realization introduction
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This video begins Domain 3 with an introduction.
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Benefit evaluation methods
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This video teaches a student about benefit evaluation methods.
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IT investment management and reporting
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This video teaches a student about IT investment management and reporting.
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Process development and improvement
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This video teaches a student about process development and improvement.
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Governance monitoring and reporting
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This video teaches a student about governance monitoring and reporting.
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Performance management
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This video teaches a student about performance management.
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Domain 3 practice questions
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This video walks a student through the Domain 3 practice questions.
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Syllabus
Syllabus
Course description
This domain will teach a student all about benefits realization. Topics include quality assurance, business case development and benefits evaluation.


Meet the author
At Infosec, we believe knowledge is the most powerful tool in the fight against cybercrime. We help IT and security professionals advance their careers with a full regimen of certification and skills training. We also empower all employees with security awareness training to stay cybersecure at work and home. Driven by smart people wanting to do good, Infosec educates entire organizations on how to defend themselves from cybercrime. That’s what we do every day — equipping everyone with the latest security skills so the good guys win.
You're in good company
We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.
Caleb Yankus
This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.
Daniel Simpson
We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.
Infosec Skills Teams client
Plans & pricing
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Infosec Skills Personal
- 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
- 100s of hands-on labs in cloud-hosted cyber ranges
- Custom certification practice exams (e.g., CISSP, Security+)
- Skill assessments
- Infosec peer community support
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Infosec Skills Teams
- Team administration and reporting
- Dedicated client success manager
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Single sign-on (SSO)
Easily authenticate and manage your learners by connecting to any identity provider that supports the SAML 2.0 standard.
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Integrations via API
Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
- 190+ role-guided learning paths and assessments (e.g., Incident Response)
- 100s of hands-on labs in cloud-hosted cyber ranges
- Create and assign custom learning paths
- Custom certification practice exams (e.g., CISSP, CISA)
- Optional upgrade: Guarantee team certification with live boot camps
Unlock 7 days of free training
- 1,400+ hands-on courses and labs
- Certification practice exams
- Skill assessments
Award-winning training that you can trust




