Course

Care and Feeding of Mobile Devices

Dig deeper into mobile devices with this course covering mobile devices and email, synchronization, security and more.

    Syllabus

  • Mobile Security Troubleshooting Video — 00:05:48
    • A lot of symptoms point to potential attacks on a mobile device, such as connection loss, power drain, slow data speeds, high resource utilization, and unintended connections, while others point at attacks that have already happened.

  • Mobile Synchronization Video — 00:07:41
    • This episode explores syncing to the desktop, automobile, cloud, and more.

  • Maintaining Mobile Devices Video — 00:10:44
    • Mobile devices are surprisingly self-maintaining these days, but there are a few issues that come up occasionally.

  • Mobile Device Troubleshooting Video — 00:09:36
    • This episode explores common symptoms of mobile device problems such as slow performance (caused by excessive apps running) or overheating and their solutions.

  • Mobile Device Security Video — 00:07:52
    • Mobile device security starts with a lock screen, but goes beyond with multifactor authentication and remote find, lock, and wipe.

  • Mobile Devices and Email Video — 00:09:38
    • Corporate or ISP e-mail require various configuration options, such as POP or IMAP for incoming mail and SMTP of outgoing mail.

Syllabus

Course description

No matter how good the technology gets, a device will always need care and maintenance. In this course, you’ll go a little deeper into the topic of taking care of mobile devices. Beginning with the difference between CDMA and GSM phones, you’ll look at mobile devices and email, mobile synchronization, security and different types of troubleshooting.

Meet the author

Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.

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We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

Caleb Yankus

DS

This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

Daniel Simpson

IS

We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

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