Get Peace of Mind with Training Guarantees

Your success drives everything we do, and we back that up with guarantees. That's just one reason why 9,000+ students like you have given InfoSec Institute 5-star reviews.

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Flex Guarantees

Exam Pass Guarantee

If you don’t pass your exam on the first attempt, get a second attempt for free. Includes the ability to re-sit the course for free for up to one year.

100% Satisfaction Guarantee

If you’re not 100% satisfied with your training at the end of the first day, you may enroll in a different Flex Pro or Flex Classroom course.

Knowledge Transfer Guarantee

If an employee leaves within three months of obtaining certification, InfoSec Institute will train a different employee at the same organization tuition-free for up to one year.

Flex Pro
Flex Classroom
Flex Basic
Flex Enterprise*

Terms & Conditions

  • Exam Pass Guarantee applies to Flex Pro training (except for GIAC courses or where otherwise noted). Courses with an existing second free voucher promotion will not receive a third with this guarantee.
    • As of January 1, 2019, students must meet the following conditions to qualify:
      1. Complete the pre-study course
      2. Score 90% on the pre-study assessment and each of the daily practice exams
      3. Attend 85% of the course
      4. Take the exam within two weeks of the last day of course, and submit proof of failure within four weeks of the last day of course
    • For courses taken prior to January 1, 2019, students must meet the following conditions to qualify:
      1. Take the exam within two weeks of the last day of their course
      2. Produce the exam failure notice and reach 80% readiness on Skillset.com if the certification is available
      3. Use the replacement voucher within six months of the original course
  • 100% Satisfaction Guarantee applies to Flex Pro and Flex Classroom students and cannot be used to change courses more than once. To qualify, students must:
    • Notify their sales rep by the end of the first day of class of their desire to enroll in a different course
    • Use their credit to enroll in a new Flex Pro or Flex Classroom course within 60 days of the date of withdrawal, plus pay the difference in price if it is more expensive
    • If a student withdraws using the guarantee and does not enroll in a course within 60 days, he or she loses their eligibility to transfer to another course
  • Knowledge Transfer Guarantee applies to Flex Pro and Flex Classroom students who had their employer pay for the cost of the training, and it must be used with one year of the initial student’s InfoSec Institute training.

*Flex Enterprise customers who choose Flex Pro as their employee training option receive all of the guarantees and features included in Flex Pro

Holiday Training Sale!

Enroll in any course before December 31 to lock in our holiday pricing!

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