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IT organizations are faced with a rapidly evolving environment coupled with a more headcount-constrained staff, where standardization on optimal systems and procedures is a critical success factor. The Information Technology Infrastructure Library (ITIL) is a set of best practices that may be used to deliver high quality IT services. ITIL’s body of knowledge represent the consensus derived from over a decade of work and experience by thousands of IT professionals world-wide, earning for it the status as de facto world standard for IT best practices.
Benefits and Goals
Only Infosec’s ITIL V3 Foundations Boot Camp offers you the following benefits:
ITIL Foundations Boot Camp
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Service Operation Functions
Continual Service Improvement
Tools and Technology Considerations
Who Should Attend
ITIL V3 Foundations is an introductory-level course intended for IT professionals responsible for developing, supporting, and operating application-based IT services (e.g., messaging) and infrastructure-based IT services (e.g., network services).
Upon Completing our ITIL V3 Foundations Boot Camp you will gain valuable knowledge and skills including the ability to:
ITIL Foundations includes the exam leading to the ITIL Foundation Certificate (the Foundation Certificate in IT Service Management), a 40 question multiple-choice exam. Students must answer 26 questions correctly to pass.
Signing up for Infosec’s ITIL V3 Foundations Boot Camp means more than just attending a three (3) day program. The program starts with the following pre-class preparation materials:
Without any question, InfoSec has the most gifted individual instructors. Our instructor for this class was both an excellent educator and a premier/world class security expert. He was able to clearly explain and impart to the students, the most complicated security techniques I have ever heard of or imagined. I simply can not find the words to recommend him and Infosec security training more highly.