Troubleshooting Operating Systems Course

Explore the art of troubleshooting an OS with this course covering troubleshooting boot problems and applications, kernel panic and more.

45 minutes

Course description

Every system needs a tune-up now and again, and troubleshooting your OS is something you should expect and be prepared for. In this course, you’ll look at some details of troubleshooting operating systems: exploring the Windows Recovery Environment (WinRE) and advanced Windows startup programs, troubleshooting boot problems and the GUI, kernel panic and more.


Kernel Panic

Video - 00:05:00

A kernel panic is an unrecoverable error generated by every operating system to inform the user that a serious problem has taken place to the system.
Troubleshooting Applications

Video - 00:07:00

Applications cause trouble at two main times; either way, applications require special understanding to troubleshoot.
Troubleshooting at the GUI

Video - 00:11:00

Any boot failure between the initial Windows boot and the Windows Desktop requires careful understanding and use of multiple tools to diagnose and repair.
Troubleshooting Boot Problems

Video - 00:10:00

When Windows systems don't boot properly, it's important to separate the different reasons into distinct areas and then understand the right tools to diagnose the problems.
Advanced Windows Startup Problems

Video - 00:07:00

Advanced Startup Options live on in WinRE, so it’s important for techs to know how to access and use this tool.
Windows Recovery Environment

Video - 00:05:00

The Windows Recovery Environment (WinRE) provides technicians a powerful toolset for repairing and recovering Windows systems.

Meet the author

Mike Meyers

Mike Meyers, affectionately called the "Alpha Geek," is the industry's leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.

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Associated NICE Work Roles

All Infosec training maps directly to the NICE Workforce Framework for Cybersecurity to guide you from beginner to expert across 52 Work Roles.

  • Exploitation Analyst
  • Cyber Operator
  • Law Enforcement / Counterintelligence Forensics Analyst

Plans & pricing

Infosec Skills Personal

$299 / year

  • 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
  • 100s of hands-on labs in cloud-hosted cyber ranges
  • Custom certification practice exams (e.g., CISSP, Security+)
  • Skill assessments
  • Infosec peer community support

Infosec Skills Teams

$799 per license / year

  • Team administration and reporting
  • Dedicated client success manager
  • Single sign-on (SSO)
    Easily authenticate and manage your learners by connecting to any identity provider that supports the SAML 2.0 standard.
  • Integrations via API
    Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
  • 190+ role-guided learning paths and assessments (e.g., Incident Response)
  • 100s of hands-on labs in cloud-hosted cyber ranges
  • Create and assign custom learning paths
  • Custom certification practice exams (e.g., CISSP, CISA)
  • Optional upgrade: Guarantee team certification with live boot camps

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