Syllabus
What are Network Operations?
Video — 00:03:15
There are always risks invovled when designing a network. In this episode, Joe introduces the main topics to address when it comes to contingency.
Hardening and Security Policies
Video — 00:08:21
In this episode, Mike reviews the types of policies to have in place for the IT department.
Change Management
Video — 00:06:32
Mike shows us how the process of managing change to the network works.
Patching and Updating
Video — 00:07:12
In this episode, Joe reviews the ways to maintain a network through patches and upgrades.
Security Risk Management
Video — 00:05:14
Joe discusses the various ways to manage risks.
Points of Failure
Video — 00:04:05
In this episode, Joe goes over how to avoid a single point of failure.
Standard Business Documentation
Video — 00:04:59
Mike reminds us that the world of IT is rife with paper.
Incident Response and Forensics
Video — 00:05:27
Joe discusses the various ways to assess risks.
Disaster Recovery and Backups
Video — 00:12:28
Joe and Mike talk disaster recovery and the many ways to protect our network if something horrible happens.
Business Continuity
Video — 00:11:36
In this episode, Mike and Joe explains the thought processes necessary to create an effective contingency plan.
Deployment Models
Video — 00:05:15
Joe and Mike discuss the ways to maintain production at your business.
Meet the author
Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.
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We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.
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This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.
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We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.
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