Course description
Domain 4 of the CISA exam has topics ranging from IT service-level management, computer hardware components and architecture, end-user computing, disaster recovery plans and more.

Syllabus
Post-session activities
File — 00:10:00
Domain 4 – Information Systems Operations and Business Resilience introduction
Video — 00:06:35
This video serves as an introduction to Domain 4.
Computer hardware components and architectures
Video — 00:25:04
Learn about computer hardware components and architecture.
IT asset management
Video — 00:02:19
Learn about IT asset management.
System interfaces
Video — 00:10:17
Learn about system interfaces.
End-user computing
Video — 00:11:17
Learn about end-user computing.
Data governance
Video — 00:06:31
Learn about data governance.
Problem incident management
Video — 00:20:50
Learn about problem incident management.
Change, configuration, release, and patch management
Video — 00:41:57
Learn about the different management phases.
IT service level management
Video — 00:21:03
Learn about IT service-level management.
Database management
Video — 00:11:41
Lean about database management.
Business impact analysis
Video — 00:09:04
Learn about business impact analysis.
System resiliency
Video — 00:10:19
Learn about system resilience.
Data backup, storage, and restoration
Video — 00:16:49
Learn about data backup, storage and restoration.
Business continuity plans
Video — 00:26:52
Learn about business continuity plans.
Disaster recovery plans
Video — 00:28:50
Learn about disaster recovery plans.
Domain 4 practice questions
Video — 00:11:10
Domain 4 practice questions.
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