Course

Domain 4 – Information Systems Operations and Business Resilience

Domain 4 of the CISA exam is the domain of Information Systems Operations and Business Resilience.

Course description

Domain 4 of the CISA exam has topics ranging from IT service-level management, computer hardware components and architecture, end-user computing, disaster recovery plans and more.

Syllabus

Post-session activities

File — 00:10:00

Domain 4 – Information Systems Operations and Business Resilience introduction

Video — 00:06:35

This video serves as an introduction to Domain 4.

Computer hardware components and architectures

Video — 00:25:04

Learn about computer hardware components and architecture.

IT asset management

Video — 00:02:19

Learn about IT asset management.

System interfaces

Video — 00:10:17

Learn about system interfaces.

End-user computing

Video — 00:11:17

Learn about end-user computing.

Data governance

Video — 00:06:31

Learn about data governance.

Problem incident management

Video — 00:20:50

Learn about problem incident management.

Change, configuration, release, and patch management

Video — 00:41:57

Learn about the different management phases.

IT service level management

Video — 00:21:03

Learn about IT service-level management.

Database management

Video — 00:11:41

Lean about database management.

Business impact analysis

Video — 00:09:04

Learn about business impact analysis.

System resiliency

Video — 00:10:19

Learn about system resilience.

Data backup, storage, and restoration

Video — 00:16:49

Learn about data backup, storage and restoration.

Business continuity plans

Video — 00:26:52

Learn about business continuity plans.

Disaster recovery plans

Video — 00:28:50

Learn about disaster recovery plans.

Domain 4 practice questions

Video — 00:11:10

Domain 4 practice questions.

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