Continual improvement Course

A look at continual improvement: understanding performance, exploring metrics, audit methodologies and more.

44 minutes

Course description

This course discusses the Plan-Do-Check-Act continual improvement cycle, including how to set up objective and goals, establish measurements, metrics and monitoring. It includes auditing a privacy program and making the best use of checks in order to use actions and horizon scanning to create a continually improving privacy management program.

Syllabus

IAPP CIPM Exam Guide

File - 00:10:00
Provides resources and tips for the CIPM exam.
Auditing data protection

Video - 00:14:00
Understanding audit methodologies and how to manage their outcomes.
Continual improvement

Video - 00:10:00
Understanding why metrics should be reviewed and learning from trends.
Performance measurement

Video - 00:10:00
Understanding performance management, metrics, measurements and their ownership.

Meet the author

Ralph O'Brien

Ralph is a trusted advisor on Global Privacy and Security compliance, practices and management. His experience includes strategic GDPR adoption programs, advisory services and assurance delivery in global multinational environments.

He has worked in a wide variety of industry sectors including Defense, Public Sector, Pharma and Financial Services, representing both multinational corporations and boutique specialist consultancies.

He continues to be a hands-on practitioner, combining business-level consultancy with training and technical experience. He was responsible for the first global joint 27001/25999 management system to be certified. With a focus on business processes and the protection of information, and an ethos of management assurance, risk management and knowledge transfer he continues to ensure effective protection of assets appropriate to the business needs of the client.

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Associated NICE Work Roles

All Infosec training maps directly to the NICE Workforce Framework for Cybersecurity to guide you from beginner to expert across 52 Work Roles.

  • All-Source Analyst
  • Mission Assessment Specialist
  • Exploitation Analyst

Plans & pricing

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  • 100s of hands-on labs in cloud-hosted cyber ranges
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