Infosec Institute Wins Best Feature Set and Best Relationship Awards from TrustRadius

August 04, 2022

Infosec IQ security awareness and training recognized for exceptional functionality and client support

MADISON, WI, August 4, 2022 — Infosec Institute, a leading cybersecurity education provider, today announced that TrustRadius recognized Infosec IQ with Summer 2022 Best Feature Set and Best Relationship Awards for its security awareness training. More than 1 million business technology buyers look to TrustRadius’ authentic, unbiased customer feedback every month to make better product decisions.

“The security of our customers and their data is the driving force behind all of our education solutions. We aim to provide the most complete and engaging security awareness training platform but to also build relationships with our customers where we deeply understand their needs and goals,” said Jim Chilton, Infosec General Manager. “To be recognized by our users and TrustRadius for Infosec IQ’s industry-leading client care and training capabilities is an incredible compliment to our product and customer experience teams.”

What verified Infosec IQ clients have to say on TrustRadius:

  • The training modules do a good job of connecting the individual by creating a narrative/story that keeps them engaged. It is relatively easy to add custom assessments that offer more than the pre-canned questions, thus allowing you to tailor things to your environment. CIO, Calloway Co School District
  • Infosec IQ training is considered part of the base entry-level security stack we offer and recommend to our customers. It is great for SMBs that do not have a designated IT staff. We can set up, deploy, and manage employee security awareness training for those customers. Managed Services Administrator, Diversified Computer Resources, Inc.
  • Infosec IQ is very well suited to our educational environment. The training is quick and to the point. The graphics are engaging and appropriate. We also use phishing simulations to keep our staff on their toes. Sr. IT Director, Monahans Wickett Pyote ISD
  • Infosec IQ  provides a great content library, good customer service and is keeping up with the current trends. We were able to leverage many training modules, and all our issues were resolved in a timely manner. Change Management Analyst, Metrolinx

“Infosec IQ has won Summer Best Of Awards for Best Feature Set and Best Relationship in the Security Awareness Training software category,” said Megan Headley, VP of Research at TrustRadius. “These awards are based entirely on feedback from their customers. 100% of reviewers say they would buy Infosec IQ again and that it delivers a good value for the price. Reviewers also highlight how readily available Infosec IQ’s support is and how quickly they respond to questions.”

Infosec IQ security awareness and training empowers employees with the knowledge and skills to stay cyber-secure at work and home. The platform includes over 2,000 awareness and training resources to equip organizations with everything they need to prepare employees to detect, report and defeat cybercrime.

TrustRadius Awards recognize companies that went above and beyond to provide clients with outstanding customer service and deliver features that delighted their users in the first half of 2022. To win, each nominated organization must receive 10 TrustRadius reviews specifically mentioning their product’s customer support, likelihood to buy again or quality of the feature set. Winners must also  rank in the top three positions of their category in terms of the percentage of positive responses earned.

 

About Infosec

Infosec, part of Cengage Group, is a leading cybersecurity education provider helping IT and security professionals advance their careers and empowering employees to be cyber safe at work and home. Its mission is to equip individuals and organizations with the knowledge and skills to confidently outsmart cybercrime. More than 70% of the Fortune 500 have relied on Infosec Skills to develop their security talent and teams, and more than 5 million learners worldwide are more cyber-resilient from Infosec IQ’s security awareness and phishing training. Follow Infosec on LinkedIn, Twitter, Facebook, Instagram and Infosec’s Resources Blog for the latest news, or visit infosecinstitute.com for more information.

About TrustRadius: 

TrustRadius helps technology buyers make better decisions and helps vendors tell their unique stories, improve conversion, engage high-intent buyers, and gain customer insights. Each month, over one million B2B technology buyers—over 50% from large enterprises—use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

Contact Information

Jeff Peters

jeff.peters@cengage.com