Course description
Problems will occur when using the cloud. In this course, learn various troubleshooting methodology, explore problems that may arise during deployment, how to solve common capacity problems and connectivity issues, and solve security issues.

Syllabus
Troubleshooting Methodology
Video — 00:08:23
As we begin the chapter on troubleshooting cloud problems, it is useful to begin with a discussion of methodology. This methodology can be used to assist you in performing the appropriate actions during the troubleshooting process.
Troubleshooting Deployment
Video — 00:07:05
Deployment is the first task taken in a cloud implementation and is the first task in which troubleshooting may be required. This episode explains common problems that occur during deployment.
Troubleshooting Capacity
Video — 00:07:43
To use cloud services effectively, enough capacity must be available. This episode provides guidelines for troubleshooting common capacity problems.
Troubleshooting Automation and Orchestration
Video — 00:06:51
When building automation and orchestration solutions, it is important to understand the supporting architecture on which they operate. This episode provides guidelines to help troubleshooting automation issues.
Troubleshooting Connectivity
Video — 00:09:35
This episode provides guidelines to help troubleshooting connectivity issues.
Troubleshoot Security
Video — 00:09:06
When users cannot authenticate or proper security is not implemented, the cloud administrator must understand how to troubleshoot security. This final episode explains the common security issues that occur in cloud implementations.

Meet the author
Mike Meyers, affectionately called the “Alpha Geek,” is the industry’s leading authority on CompTIA certifications. He is the president and co-founder of Total Seminars, LLC, a provider of PC and network repair seminars, books, videos and courseware for thousands of organizations throughout the world. Mike has been involved in the computer and network repair industry since 1987 as a technician, instructor, author, consultant and speaker. He has sold over a million IT and certification books, including the best-selling CompTIA A+ Certification All-in-One Exam Guide and CompTIA Network+ Certification All-in-One Exam Guide. He has personally taught thousands of students, including U.S. senators, U.S. Supreme Court Justices, members of the United Nation, every branch of the U.S. Armed Forces, many branches of the Department of Justice, hundreds of corporate clients and academic students at every level.
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