Course

Troubleshooting Cloud Solutions

Learn everything you need to know about how to troubleshoot in the cloud.

    Syllabus

  • Troubleshooting Methodology Video — 00:08:23
    • As we begin the chapter on troubleshooting cloud problems, it is useful to begin with a discussion of methodology. This methodology can be used to assist you in performing the appropriate actions during the troubleshooting process.

  • Troubleshoot Security Video — 00:09:06
    • When users cannot authenticate or proper security is not implemented, the cloud administrator must understand how to troubleshoot security. This final episode explains the common security issues that occur in cloud implementations.

  • Troubleshooting Automation and Orchestration Video — 00:06:51
    • When building automation and orchestration solutions, it is important to understand the supporting architecture on which they operate. This episode provides guidelines to help troubleshooting automation issues.

  • Troubleshooting Deployment Video — 00:07:05
    • Deployment is the first task taken in a cloud implementation and is the first task in which troubleshooting may be required. This episode explains common problems that occur during deployment.

  • Troubleshooting Connectivity Video — 00:09:35
    • This episode provides guidelines to help troubleshooting connectivity issues.

  • Troubleshooting Capacity Video — 00:07:43
    • To use cloud services effectively, enough capacity must be available. This episode provides guidelines for troubleshooting common capacity problems.

Syllabus

Course description

Problems will occur when using the cloud. In this course, learn various troubleshooting methodology, explore problems that may arise during deployment, how to solve common capacity problems and connectivity issues, and solve security issues.

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CY

We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

Caleb Yankus

DS

This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

Daniel Simpson

IS

We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

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    • 100s of hands-on labs in cloud-hosted cyber ranges
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