Troubleshooting Cloud Solutions

Learn everything you need to know about how to troubleshoot in the cloud.

6 videos  //  49 minutes of training

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Course description

Problems will occur when using the cloud. In this course, learn various troubleshooting methodologies, explore problems that may arise during deployment, how to solve common capacity problems and connectivity issues, and solve security issues.

Course syllabus

Troubleshooting MethodologyDuration: 8:23

As we begin the chapter on troubleshooting cloud problems, it is useful to begin with a discussion of methodology. This methodology can be used to assist you in performing the appropriate actions during the troubleshooting process.

Troubleshooting DeploymentDuration: 7:05

Deployment is the first task taken in a cloud implementation and is the first task in which troubleshooting may be required. This episode explains common problems that occur during deployment.

Troubleshooting CapacityDuration: 7:43

To use cloud services effectively, enough capacity must be available. This episode provides guidelines for troubleshooting common capacity problems.

Troubleshooting Automation and OrchestrationDuration: 6:51

When building automation and orchestration solutions, it is important to understand the supporting architecture on which they operate. This episode provides guidelines to help troubleshooting automation issues.

Troubleshooting ConnectivityDuration: 9:35

This episode provides guidelines to help troubleshooting connectivity issues.

Troubleshoot SecurityDuration: 9:06

When users cannot authenticate or proper security is not implemented, the cloud administrator must understand how to troubleshoot security. This final episode explains the common security issues that occur in cloud implementations.

Meet the author

Tom Carpenter


Tom Carpenter is a 25+ year veteran of the IT industry. He started in entry-level systems support and quickly moved into the role of a systems analyst and network engineer. He founded the technical content development and training company SysEdCo in 1997, which he continues to operate.

Having written more than 20 books for the IT industry, he brings a wealth of experience to any topic and holds many certifications from both vendors and vendor-neutral certification organizations. He is also the head of certification development for the CWNP program and heavily involved in objectives development and exam creation within the certification industry.

Tom uses AWS to run several business websites as well as test labs used for content creation and management. According to Tom, "AWS is everything I did in the 90s, and more, in the cloud!” Tom lives in Ohio with his lovely wife Julie and enjoys anything related to technology, learning and human potential. lth and status of a 60-node SIEM cluster designed to handle data from 60,000 data sources.

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