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ITIL Guiding Principles
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Four Dimensions of Service Management
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Purpose and Components of the ITIL Service Value System
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Service Value Chain
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ITIL Practices
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Syllabus
Syllabus
What you will learn
The content of the learning path is divided into Courses corresponding to the learning outcomes of the ITIL v4 Foundation syllabus. The Courses focus on the foundation topics of ITIL v4 Foundation. Each Course has streaming content for the designated topics.
Meet the author
Jason Dion specializes in providing actionable information you can use to further your cybersecurity and information technology career. His IT certification and training courses teach you real-world application of the skills needed to face today’s cybersecurity challenges.
Dion is an instructor at Liberty University College of Engineering and Computational Science and Anne Arundel Community College Department of Computing Technologies with multiple information technology professional certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Network Defense Architect (CNDA), Digital Forensic Examiner (DFE), Digital Media Collector (DMC), Security+, Network+, A+, PRINCE2, PRINCE2 Agile and ITIL.
The details
Learning path insights
How to claim CPEs
Should you complete this learning path, you’ll be able to download a certificate of completion. Use this to claim your CPEs or CPUs.
No software. No set up. Unlimited access.
Skip the server racks and spin up a realistic environment with one click. Infosec Skills cyber ranges require no additional software, hardware or server space so your team can spend less time configuring environments and more time learning. Unlimited cyber range access is included in every lnfosec Skills subscription so your team can skill up however they learn best.
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Plans & pricing
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Infosec Skills Personal
- 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
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- Custom certification practice exams (e.g., CISSP, Security+)
- Skill assessments
- Infosec peer community support
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Single sign-on (SSO)
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Integrations via API
Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
- 190+ role-guided learning paths and assessments (e.g., Incident Response)
- 100s of hands-on labs in cloud-hosted cyber ranges
- Create and assign custom learning paths
- Custom certification practice exams (e.g., CISSP, CISA)
- Optional upgrade: Guarantee team certification with live boot camps
Unlock 7 days of free training
- 1,400+ hands-on courses and labs
- Certification practice exams
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You're in good company
We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.
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This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.
Daniel Simpson
We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.
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