Service Value System

Get an overview of the service value system and how the organization’s systems and components work together to enable value co-creation.

3 videos  //  10 minutes of training

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Course description

The service value system (SVS) relies on different components that can be configured and reconfigured in various combinations. This short section lays the ground for understanding what the SVS is and what its components are. You’ll also get an introduction to the three building blocks — opportunity and demand, value, and service value chain — that will be covered in-depth in later ITIL courses.

Course syllabus

Service Value SystemDuration: 2:40

Opportunity, Demand and ValueDuration: 5:23

GovernanceDuration: 2:07

Meet the author

Jason Dion

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Jason Dion specializes in providing actionable information you can use to further your cybersecurity and information technology career. His IT certification and training courses teach you real-world application of the skills needed to face today's cybersecurity challenges.

Dion is an instructor at Liberty University’s College of Engineering and Computational Science and Anne Arundel Community College’s Department of Computing Technologies with multiple information technology professional certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Network Defense Architect (CNDA), Digital Forensic Examiner (DFE), Digital Media Collector (DMC), Security+, Network+, A+, PRINCE2, PRINCE2 Agile and ITIL.

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