Course

Continual Improvement

Learn about the continual improvement model, its purpose and its place within the service value chain and the service value system.

    Syllabus

  • Continual Improvement Model Video — 00:01:58
  • How Do We Keep the Momentum Going Video — 00:02:17
  • Take Action Video — 00:01:16
  • Where Do We Want to Be Video — 00:03:16
  • What is the Vision Video — 00:02:53
  • Continual Improvement Video — 00:02:23
  • Continual Improvement and the Guiding Principles Video — 00:03:56
  • Did We Get There Video — 00:01:37
  • How Do We Get There Video — 00:01:32
  • Where are We Now Video — 00:02:11

Syllabus

Course description

Continual improvement is a framework for how to improve operations within an organizations, and it’s necessary for aligning practices and services with the changing business needs. This course provides an introduction to the continual improvement model and the seven steps in the process, from identifying the vision to taking action and evaluating results.

Meet the author

Jason Dion specializes in providing actionable information you can use to further your cybersecurity and information technology career. His IT certification and training courses teach you real-world application of the skills needed to face today’s cybersecurity challenges.

Dion is an instructor at Liberty University College of Engineering and Computational Science and Anne Arundel Community College Department of Computing Technologies with multiple information technology professional certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Network Defense Architect (CNDA), Digital Forensic Examiner (DFE), Digital Media Collector (DMC), Security+, Network+, A+, PRINCE2, PRINCE2 Agile and ITIL.

You're in good company

CY

We use Infosec Skills to provide continuous training to our technicians and to prepare them for various certifications. Infosec Skills allows us to create personalized training programs that focus on each of our technicians’ particular roles and see their progress as they take courses. We also, recommend it to clients to make their IT support teams better.

Caleb Yankus

DS

This has been utilized to bridge the skills gap across our cyber team and to aid them as they prepare for their various certifications. It also has provided a nice learning foundation for our various cyber team members to utilize as we continue to find ways for cross-utilization with operations while minimizing the downtime needed to ensure everyone’s knowledge is the same.

Daniel Simpson

IS

We use Infosec Skills to provide base level knowledge for employees. We also use the services to provide in depth learning for employees as they encounter new technologies. If an employee is is assigned to a new project, we can rely on Infosec Skills to provide a rapid concentrated learning environment. This rapid concentrated learning positions our employees for success.

Infosec Skills Teams client

Plans & pricing

  • Infosec Skills Personal

    $299 / year

    • 190+ role-guided learning paths (e.g., Ethical Hacking, Threat Hunting)
    • 100s of hands-on labs in cloud-hosted cyber ranges
    • Custom certification practice exams (e.g., CISSP, Security+)
    • Skill assessments
    • Infosec peer community support
  • Infosec Skills Teams

    $799 per license / year

    • Team administration and reporting
    • Dedicated client success manager
    • Single sign-on (SSO)
      Easily authenticate and manage your learners by connecting to any identity provider that supports the SAML 2.0 standard.
    • Integrations via API
      Retrieve training performance and engagement metrics and integrate learner data into your existing LMS or HRS.
    • 190+ role-guided learning paths and assessments (e.g., Incident Response)
    • 100s of hands-on labs in cloud-hosted cyber ranges
    • Create and assign custom learning paths
    • Custom certification practice exams (e.g., CISSP, CISA)
    • Optional upgrade: Guarantee team certification with live boot camps

Unlock 7 days of free training

  • 1,400+ hands-on courses and labs
  • Certification practice exams
  • Skill assessments

Award-winning training that you can trust

Comprehensive Cybersecurity Training - Infosec Skills
Cybersecurity Education and Training Gold Award - Infosec IQ
Top Rated Award - Infosec Skills
2021 G2 Summer - Leader - Tech Skills Dev, Online Course, eLearning Content
Top 20 Company - Online Learning Library