Client Success Services

Our client success team will help you create an effective and engaging awareness training program. Choosing from over 1,700 training tools, they’ll hand-select modules and simulations to support your organization’s needs and help you reach your training goals.

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Client Support
Complimentary Professional Services

Complimentary Professional Services

Every SecurityIQ Pro subscription includes a dedicated client success manager, technical support and an implementation professional services package to help you quickly launch your first awareness program. Our technical team will train you how to use the platform and guide you through the entire implementation process. Valued at $3,000, your professional services package includes:

  • Platform configuration and customization support
  • Learner upload assistance
  • Campaign planning guidance

Managed Services

Save time and optimize results with managed account services. Our managed account services program will handle all aspects of awareness training management — from implementation to reporting. We will:

  • Fully support program implementation
  • Hand select the best training modules and simulations for your industry and needs
  • Establish dynamic learner groups based on employee role and security aptitude
  • Create a truly 1:1 learning experience for every employee
  • Track performance for every enrolled learner
  • Analyze and share campaign results and key findings
  • Provide recommendation to help you create a culture of security

Managed Services
Custom Module Creation

Custom Module Creation

Need to train employees on very specific concepts and threats? Partner with our team of in-house instructional designers to create training modules designed to your specifications and needs.

12-Month Awareness Plan

Use our ready-made training plan to jump-start your security awareness program. The plan outlines suggested training modules, phishing simulations and communication tools in an easy-to-use, month-by-month format.

12-Month Awareness Plan
Data Security & Privacy

Data Security & Privacy

We rigorously audit and update the SecurityIQ platform to ensure your data stays secure. SecurityIQ is compliant with several major standards, including GDPR, ISO, PCI and SOX. Download our data security policy to learn how our best practices, updates and code reviews will keep any data stored in SecurityIQ secure.

Gartner Magic Quadrant: Security Awareness Computer-Based Training 2018

Gartner recognizes InfoSec Institute as a Challenger. Read the report to find out why we’re a Challenger and what we believe sets SecurityIQ apart.

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