No need to read the fine print, InfoSec Institute's satisfaction guarantee is easy to remember and easy to understand. It applies to all of our information security training courses.
If you do not pass the test for a certification course, the tuition for same course at any time up to a year from the original date is free.
If you are not fully satisfied with a skills-based training course, the tuition for same course at any time up to a year from the original date is free.
Customer Service Philosophy:
The InfoSec Institute brand stands for the highest quality, the highest value, and an unswerving commitment to customer care and service. We've been training information security professionals since 1998. Unlike other general IT training companies or security vendors, each of us is a specialist in the specific areas of information security training we instruct - it's what we do. Our instructors run blogs, (Our program manager for Ethical Hacking runs The Ethical Hacking and Computer Forensics Blog), write, lecture, and research in the field of information security and its supporting disciplines.
Infosec Institute also offers training in those supporting disciplines such as Windows® administration and project management, and while those courses maintain our commitment to quality, value, and the learning experience we don't try to be everything to everybody because we'd fail to provide much of anything to anyone.
InfoSec Institute remains focused tightly on information security training. You will find classes on how to manage Active Directory® or project management here. You will also find a CEH Bootcamp and courses in SCADA security taught with the levels of instructional competence and professional expertise other training companies can muster only for project management and Windows® administration. We are experts.
We also field a highly trained sales and support staff who are knowledgeable about our services and able to assist you after the sale. We're experienced, knowledgeable and, uncharacteristically in this day and age, available to serve you in person. You can talk to us!
"Extremely knowledgeable instructor. Very willing to share extra information from his personal knowledge base. Very good course materials overall. I greatly appreciate the amount of hands-on experience gained. I liked hearing about the instructor's personal knowledge. I also enjoyed having a large amount of hands on experience.”
James T. Wright
Federal Avation Administration CSMC Protection Group